Privacy policy

Introduction

LINAGRO NV (hereinafter referred to as "we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy statement explains how we handle the personal data we collect, use, store and protect, and what rights you have in relation to your data. We encourage you to read this statement carefully.

1. Collected Data

We collect different types of information depending on the services we provide and the interactions you have with us:

·         Personal data : Name, address, email address, telephone number, date of birth.

·         Payment information : Information necessary for processing payments (e.g. credit card details or other payment methods).

·         Usage Information : Information about how you use our website, products or services, such as IP addresses, browser type, device information, location data and website behaviour (e.g. pages viewed and click behaviour).

·         Communications Data : Email correspondence, forms completed through our website and other communications you have with us.

2. Purposes of Data Processing

We process your personal data for the following purposes:

·         Services : To provide the services you purchase from us, such as processing orders, payments and customer support.

·         Marketing and Communication : To keep you informed about our products, services and offers, provided you have given your consent for this.

·         Improving our services : To improve our website and services, including by analyzing usage information.

·         Legal obligations : To comply with laws and regulations, such as tax and administrative obligations.

3. Basis for Data Processing

We process your data on the basis of the following grounds:

·         Performance of a contract : The processing is necessary for the performance of a contract that we have with you.

·         Consent : Where necessary, we ask for your consent for certain processing of personal data, such as when receiving marketing communications.

·         Legal obligation : We may process your information to comply with legal obligations.

·         Legitimate interest : We process data based on our legitimate interest, for example to improve our services and prevent fraud.

4. Sharing of Data

We only share your personal information with third parties if this is necessary for the performance of our services, or when we are legally obliged to do so. We may share information with:

·         Third party service providers : Such as payment system providers, cloud storage providers, and marketing partners.

·         Government agencies : When required by law or government agencies, for example for tax purposes or in the event of a legal dispute.

·         Acquisition or merger : In the event of an acquisition, merger or sale of company assets, your data may be transferred to a third party.

5. Data Retention

We will only retain your data for as long as necessary for the purposes for which it was collected. This means that we will securely delete or anonymize data that is no longer necessary for the performance of a contract or legal obligation.

6. Data Security

We take the protection of your personal data seriously and have taken appropriate technical and organizational measures to prevent your data from being lost, processed unlawfully or accessed unauthorized. We use encryption, secure servers and other security measures to protect your data.

7. Your Rights

You have the following rights with respect to your personal data:

·         Right of access : You have the right to know what data we have about you and how we process it.

·         Right to rectification : You have the right to have inaccurate or incomplete data corrected.

·         Right to erasure : You can request that your data be erased, unless we need this data for a legitimate interest or legal obligations.

·         Right to restriction of processing : You can request to temporarily restrict the processing of your data.

·         Right to object : You can object to the processing of your data based on a legitimate interest.

·         Right to data portability : You can request to receive your data in a structured, commonly used and machine-readable format so that you can transmit it to another service provider.

If you wish to exercise any of these rights, you can contact us using the contact details below.

8. Cookies

Our website uses cookies to improve your experience. Cookies are small text files that are stored on your device. You can manage the use of cookies through your browser settings. Please note, however, that some features of our website may not function properly if you disable cookies.

9. Changes to this Privacy Statement

We reserve the right to change this privacy statement at any time. We advise you to regularly check this page for updates. We will indicate the date of the last change at the bottom of this statement.

10. Contact details

If you have any questions about this privacy statement or the way we process your data, you can contact us via:

LINAGRO NV
KORTEMARKSTRAAT 8 – 8810 LICHTERVELDE
+32 51/59 12 40

​Last date : March 24, 2025